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Haider Alleg speaking at Ecom Lausanne 2011 ed.

Mise en place d’un processus social media en entreprise. Impact et gouvernance from Haider Alleg

Another eCom and in Lausanne, this time with a topic dear to my heart as we see more and more brands jumping into it: Social Media Marketing!

One aspect is missing when we look at programs for our clients: governance. So, in this keynote, I explore some principles we apply to ensure the scalability of campaigns from a regional perspective.

One of the first thing we look at is the maturity of each brand and team and adapt. We usually start with listening activities. It gives us an idea of what’s in front of the brand.

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